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EDUCATION: |
University of Memphis
BA, Broadcast Journalism |
PROFESSIONAL AFFILIATIONS: |
Apartment Association of Greater Memphis
Board Member 2007-Present
President Elect 2010 |
EXPERIENCE: |
H. M. Heckle & Company, Inc. (07/03 to Present)
Memphis, Tennessee |
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Director of Human Resources. Responsible for
processing payroll for the entire company,
administering the benefit plan, workers
compensation compliance and claims, HIPPA
compliance, etc. Maintain employee personnel
and benefit data, process changes and
resolve issues related to payroll and
benefits. Initiate all employee searches,
coordinate and conduct interviews, drug
tests and background checks.
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H. M. Heckle & Company, Inc. (03/98 to 06/03)
Memphis, Tennessee |
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Payroll and Benefits Administrator.
Responsible for processing payroll for the
entire company, administering the benefit
plan, workers compensation compliance and
claims, HIPPA compliance, etc. Maintained
employee personnel and benefit data,
processed changes and resolved issues
related to payroll and benefits. Initiate
all employee searches, coordinate and
conduct interviews, drug tests and
background checks.
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International Paper Company (12/96
to 09/97)
Memphis, Tennessee |
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Responsible for processing payroll for 5,000
exempt employees. Maintained employee
personnel and benefit data, processed
changes and resolved issues related to
payroll and benefits.
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Auto Zone,
Inc. (01/96 to 12/96)
Memphis, Tennessee |
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Reports/Payroll Specialist. Responsible for
assimilating, compiling and analyzing call
center data related to call volume, sales,
dollars, ACD data, personnel payroll
functions, and overall call center
performance. Performed various
administrative duties and special projects
as assigned by the Director and
Manager.
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First Tennessee Bank
(11/93 to 01/96)
Memphis, Tennessee |
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Call Center Manager.
Responsible for ensuring a high level of
customer service to cardholders via
telephone and through correspondence.
Ensured all billing disputes were handled in
a timely manner, implemented card design and
supporting systems and product development.
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